Legal notice
Site operator
This website, rowvane.com, is operated by:
Rowvane
584 Glenferrie Road
Hawthorn, VIC 3122
Australia
Email: support@rowvane.com
We do not operate a customer telephone line. Email is the fastest and only route to us, and it is answered by a person within one business day.
Responsibility for content
We are responsible for the content we publish on this Site.
We take care to describe our products accurately, including their limitations and what else you need to use them. Where information changes — specifications, delivery times, prices — we update the Site. If you find something on this Site that appears wrong or out of date, please tell us at support@rowvane.com and we will correct it.
External links
This Site contains links to third-party websites, including carrier tracking services. We have no control over the content of those sites and accept no responsibility for it. Links are provided for convenience and do not imply endorsement.
Copyright
All text, photographs, video and graphics on this Site, and the Rowvane name and logo, are protected by copyright and trade mark law. Reproduction or commercial use without our written permission is not permitted.
Products sold elsewhere
Rowvane products are sold through rowvane.com only. We are not responsible for listings on other websites or marketplaces that use our name, photographs or copy, and our guarantee does not extend to purchases made from them.
Complaints and disputes
If something has gone wrong, email support@rowvane.com with your order number and what happened. We would far rather fix a problem directly than have you go elsewhere with it.
If you are a consumer in the United Kingdom, Canada or the United States, you retain any rights you have to bring a complaint to the consumer protection body in your own country. Nothing on this Site limits those rights.